Privacy Policy

Who we are

OPPODREAM is an online rug brand selling to customers in the United States. This policy explains what information we collect when you visit oppodream.com or place an order, how we use it, and the choices you have. If you have a question that is not answered here, write to support@oppodream.com.

Information we collect

• Information you give us. Your name, email address, shipping address, phone number and order details when you place an order or contact us.
• Payment information. Card details are entered directly with our payment providers. We do not see or store full card numbers.
• Information collected automatically. Device type, browser, approximate location derived from your IP address, pages viewed and the referring site. This helps us understand which pages work and which do not.
• Marketing preferences. Whether you have asked to receive email from us.

How we use your information

• To process orders, take payment, ship your rug and handle returns.
• To send order confirmations, shipping updates and answers to your enquiries.
• To send marketing email, only if you have opted in. Every email includes an unsubscribe link.
• To keep the site secure, prevent fraud and understand aggregate traffic patterns.

What we do not do

We do not sell your personal information. We do not rent or trade our customer list. We share information only with the service providers who help us run the store — payment processing, shipping carriers, email delivery and analytics — and only to the extent needed to perform those services.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences and measure traffic. You can block or delete cookies in your browser settings; parts of the store, including checkout, may not work correctly if you do.

How long we keep information

Order records are kept for as long as needed to meet tax, accounting and warranty obligations. Marketing contact details are kept until you unsubscribe or ask us to delete them.

Your choices

You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing email. Write to support@oppodream.com and we will respond within one business day. We may need to verify your identity before acting on a request.

Children

Our store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will delete it.

Changes to this policy

If we change how we handle personal information, we will update this page and revise the date below.

Last updated: 26 October 2026